Medical Aid Reboot

Feeling lost in fine print?

You’re not alone.

Most South Africans sign up for medical aid without fully understanding what they’re actually covered for — and even worse, what they aren’t. The jargon, the surprise bills, the complicated claims process… it doesn’t exactly build trust.

Our reimagined medical scheme puts simplicity and trust at its core. While medical aid will always be a complex product, we’re making it as simple as possible. Because when you know what you’re paying for and what you’re covered for, you can finally breathe easy.

Watch to discover how we’re stripping away the unnecessary, making healthcare more transparent, more personal, and more reliable. It’s not just a promise — it’s a mindset shaping every decision we make.

Why does medical aid need a REBOOT?

For decades, medical aid has been rigid, outdated, and frustrating to navigate.
We know the struggles South Africans face every day:

Too expensive –

You’re paying for benefits you don’t use.

Too complicated –

Hidden fine print and unclear policies.

Too restrictive –

No flexibility when your needs change.

No customisation –

One-size-fits-all plans don’t work for everyone – you either pay for benefits you don’t need or pay too much for the cover you actually want.

Confusing processes –

Endless paperwork and unclear medical jargon. What’s actually covered?

Affordability concerns –

Medical aid has become out of reach for many South Africans due to outdated pricing models.

Poor service –

Slow responses, long waiting times, complicated claim process and being stuck on hold for a call centre agent. Enough!

Follow the journey

Revamping the medical aid industry matters for every South African. Sign up for exclusive updates as we change medical aid for good – see how the change we all deserve medical aid come to life.

Feel like it’s too expensive, rigid, complicated and exclusive?